I went to CHAC with no expectations. I now feel my whole life has changed. Everything is better for me now.
The staff were such a support to me as I needed to attend a tribunal. They gave me the support I needed throughout the court case. Each time I met with them they listened, were empathic and understanding of the “whole” picture of the situation. Although we never had to face homelessness, its reassuring to know there is such a supportive team out there – thank you, thank you, thank you.
I was extremely happy with the support I have received, the worker who helped me was amazing. She did a wonderful job, which gave me a great deal of confidence to deal with the situation. I cannot thank the staff enough.
Very helpful and good advice. Without Housing Aid I think a lot of people would be very lost.
Lots of useful information, given simply and with lots of patience.
I wish you had been recommended to me earlier. If I was aware of Cheltenham Housing Aid Centre earlier I have no doubt my housing situation and general health would have improved long ago. I am now not only able to see my children on a more regular basis, I’m more than happy for them to come and see me which is something I wouldn’t have dreamt of before. Once again thank you all so much.
If it hadn’t been for the people who helped me I wouldn’t be writing this now.
Thank you for all your help in finding a new home. We love it!
Room B25, Municipal Offices,
The Promenade,
Cheltenham,
GL50 9SA
CHAC Complaints Procedure
Accounts to year-end March 2022
Charity Number: 801043
Limited Company Number: 2241670