Room B25, Municipal Offices,
The Promenade,
Cheltenham. GL50 9SA
01242 226672
advice@chac.org.uk

Housing Advice Training

Empowering Professionals to Support Clients

CHAC, a specialist housing advice charity with over 30 years of experience, offers training programmes to equip professionals in Cheltenham with the knowledge to effectively support clients facing housing issues.

Our Trainers:

  • Extensive experience delivering housing advice in Cheltenham (over 20 years)
  • Up-to-date knowledge of housing legislation through ongoing training
  • Qualified teacher ensuring clear and engaging delivery

Training Programmes

  • Lifeskills Workshops (for Supported Housing Providers):
    • Designed for clients transitioning to independent living
    • Covers topics like housing options, tenant rights, budgeting, and move-on planning
    • Delivered over several 2-3 hour sessions
    • Equips clients with personalised housing plans
    •  
  • Housing Advice Training (Open to All):
    • Ideal for any organisation seeking a better understanding of homelessness and housing options in Cheltenham
    • No prior knowledge required – introductory level overview
    • Flexible course duration to suit your needs
    • Covers important topics like housing types, homelessness applications, relevant legislation, and the Gloucestershire HomeseekerPlus system
    • Bespoke training options available to address specific needs
    • Book Your Training Today!

Contact Mary Apperly, Housing Advice Worker, to discuss costs, customise your training, or learn more:

  • Phone: 01242 226672
  • Email.  Advice@chac.org.uk

Quotes from Clients:

I went to CHAC with no expectations. I now feel my whole life has changed. Everything is better for me now.

The staff were such a support to me as I needed to attend a tribunal. They gave me the support I needed throughout the court case. Each time I met with them they listened, were empathic and understanding of the “whole” picture of the situation. Although we never had to face homelessness, its reassuring to know there is such a supportive team out there – thank you, thank you, thank you.

I was extremely happy with the support I have received, the worker who helped me was amazing. She did a wonderful job, which gave me a great deal of confidence to deal with the situation. I cannot thank the staff enough.

Very helpful and good advice. Without Housing Aid I think a lot of people would be very lost.

Lots of useful information, given simply and with lots of patience.

I wish you had been recommended to me earlier. If I was aware of Cheltenham Housing Aid Centre earlier I have no doubt my housing situation and general health would have improved long ago. I am now not only able to see my children on a more regular basis, I’m more than happy for them to come and see me which is something I wouldn’t have dreamt of before. Once again thank you all so much.

If it hadn’t been for the people who helped me I wouldn’t be writing this now.

Thank you for all your help in finding a new home. We love it!

Cheltenham Housing Aid Centre

Room B25, Municipal Offices,
The Promenade,
Cheltenham,
GL50 9SA

Additional Information

CHAC Complaints Procedure
Accounts to year-end March 2022
Charity Number: 801043
Limited Company Number: 2241670

01242 226672

advice@chac.org.uk